Removal ACH Payments

In an effort to streamline our billing services, we will be phasing out our current direct pay option through the Borough. Beginning November 1, 2025, automatic ACH payments to the Borough will no longer be accepted.

 As a direct pay customer, we are contacting you in advance to allow sufficient time to update your payment method and ensure uninterrupted utility service. Failure to take action may result in your account remaining unpaid, which could lead to a lapse in service as well as the assessment of late payments and finance charges.  To avoid any service disruption or additional charges, please contact Lansdale Customer Service at 215-368-1691 to update your payment information prior to November 1, 2025.

 Once your account is updated, you’ll have access to several easy and convenient ways to pay. Here are your new payment options:

  • Call 215-368-1691 and select option 2 to make a payment by phone
  • Make direct payments or set up auto pay through Xpress Bill Pay at https://www.xpressbillpay.com. Xpressbillpay is a secure, mobile-Friendly online utility payment platform
  • Mail in or pay at Borough Hall; One Vine Street, Lansdale, PA 19446
    1. Window hours are Monday through Friday 8:00 AM through 4:30 PM. The window is closed for lunch 11:30 AM – 12:30 PM daily
    2. Make payments after hours by dropping payment off in the payment box in the main lobby

  By acting now, you will avoid delays or disruption to your utility service.  If you need assistance setting up your Xpress Bill Pay account, please call 385-218-0343 to speak with a representative.

 We appreciate your prompt attention to this important change and appreciate your patience as we work to improve our billing services.